Changed your mind or not completely satisfied with your order, simply contact us to arrange a reprint or a store credit, and the return of your unused item within 30 days of the delivery date. Any original packaging received with your print is required with your return. Refunds will only be considered in extreme cases and will be issued to the same method of payment as the original payment (credit card purchases will be credited to the original credit card account).
Returns will not be accepted on damaged items caused after delivery or pick/up of items. I also reserve the right to refuse a return or exchange at any time.
Retainer fees for booking a photo session are also non-refundable unless I cancel the session. The signed contract takes prescience over this policy.
Shipping charges are not refundable for any items returned, unless specifically agreed upon beforehand. If you wish to cancel an order that has already been shipped to you, please note that shipping fees still apply.